Smart Confectionery Production starts here.
The manufacturer-independent platform developed specifically for the confectionery industry, connecting data across all parties and processes to drive efficient and profitable confectionery production.
SweetConnect for Confectionery Producers
Connect machines, teams, and data to reduce downtime and improve efficiency.
Monitoring
Say goodbye to unexpected downtime.
React faster with real-time monitoring and live machine status views. Analyse production timeframes to identify patterns and weak points, and use integrated error analysis to quickly pinpoint issues. Address manufacturer-specific problems with dedicated apps and services.
Maintenance
Never miss a maintenance task ever again.
Stay in sync with everyone to ensure tasks are done right and right on time. Simplify everyday admin with an intuitive view of scheduled and overdue tasks. Use the shared and colour-coded maintenance calendar to highlight urgent jobs, create custom tasks, intervals, and assign technicians and other staff.
Files & Documents
Spend less time searching for files and information.
All information and files (including those uploaded by you) are stored in one central location and are easily shared with staff. Scanning QR-codes provides direct access to documents, such as machine documentation and manuals, that manufacturers keep up to date, ensuring your team always works with the latest information.
Spare Parts
Identify and order the right parts in minutes.
Easily identify components with integrated manufacturer spare-parts lists and order genuine replacements directly from the built-in marketplace, which connects seamlessly to your company's ERP system. A role-based permission system controls who prepares, approves, and places orders.
Digital Twin
A digital twin of your machine park. All information available 24/7 in one central place.
Downtime Analysis
Use production data to increase mean times between failures and to reduce mean times to repair.
Error Analysis
Quickly pinpoint errors and identify codes, how often they occur and when they appeared.
The digital twin of your production environment | FRIEND | STARTER | ENTERPRISE |
Setup and administration of SweetConnect-ready machines | |||
Setup and administration of third-party machines | – | ||
Access of machine data by scanning QR-codes on equipment | |||
Automate asset-management via API | – | – |
Keep a digital eye on your confectionery production | FRIEND | STARTER | ENTERPRISE |
Statuses of connected single machines and entire production lines | |||
Machine-specific error statistics and metrics | |||
Freely define timeframe for analyses to be displayed | |||
Analyse machine data of third-party machines | – | – |
Setup, plan and schedule repair & maintenance tasks | FRIEND | STARTER | ENTERPRISE |
Access OEM maintenance instructions and routines | |||
Calender-view of past, present and future maintenance tasks | |||
View all existing maintenance tasks across production lines | |||
Create custom maintenance routines incl. file attachments | |||
Custom maintenance tasks for third-party machines | – | ||
API-access to exchange data with the Maintenance Manager | – | – |
Access OEM documentation & save your own | FRIEND | STARTER | ENTERPRISE |
Access technical documentation provided by OEM | |||
Store, find and manage machine-related documentations | |||
5GB cloud storage space for your documentation (fair use) | |||
API-access to exchange data with the Documentation Library | – | – |
Identify the correct spare parts within no time | FRIEND | STARTER | ENTERPRISE |
Identify parts using digital catalogues of supported OEM | |||
Drawings and visualisations of machines, parts and components* |
Buy genuine parts and consumables from manufacturers | FRIEND | STARTER | ENTERPRISE |
Find and request genuine parts and consumables | |||
Create multiple, separate cross-vendor shopping baskets | |||
Role Based Access Control for mapping purchasing processes | |||
API-access to exchange data via OCI (e.g. with ERP-System) | – | – | |
API-access to automate your procurement process via openTRANS | – | – |
SweetConnect platform administration | FRIEND | STARTER | ENTERPRISE |
User management and permission system | |||
Additional backup to recover accidentally deleted documents | – | – |
SweetConnect in Numbers
MORE THAN
530
SweetConnect accounts with multiple users benefit from digitalisation and process optimisations.
OVER
75
countries are home to confectionery producers using SweetConnect to optimise their production processes.
UPWARDS OF
3500
confectionery processing machines currently integrate with SweetConnect, and the number continues to grow.
SweetConnect is a true one-stop shop. Everything I need is in one place. The pricing helps me stay on budget, and I can feel the difference the platform makes every day.
Jonathan Williams | Maintenance Manager | Dare Foods LTD
SweetConnect for Equipment Manufacturers
Get closer to your customers by tapping into a proven, ready-to-use framework.
Customer Portal
All your customers, their machines, and data in one central place. Plug into a ready-to-use infrastructure, tested and tried by industry professionals, and move closer to your customers – to support, collaborate, and learn.
Sales Channel
Sell your parts and services directly where your customers already are – via the integrated marketplace. Fully equipped with an OC interface for seamless integration with both your own and your customers’ ERP systems.
Analysis Tool
Monitor the condition of your equipment in real time and benchmark machine performance across customers. Use real-life data to improve your equipment or resolve recurring pain-points of your customers.
Hi there! I'm Nadine and here to help with any questions you might have. Feel free to use the buttons below to reach out 💬👇
Nadine Dresler | Customer Success Manager
Frequently Asked Questions
Quick Answers to popular Questions
We’ve gathered the most frequently asked questions about SweetConnect right here. In case you don’t find what you’re looking for, simply reach out using the button below.
SweetConnect helps producers improve operational efficiency, reduce downtime, and maintain consistent production performance by providing a centralised platform for machine management.
Users gain instant access to machine data, troubleshooting guidance, and maintenance history, while being able to collaborate seamlessly with equipment manufacturers.
In addition, producers benefit from manufacturer-provided app services for advanced machine data analysis and precise error resolution, as well as from the integrated marketplace, where genuine spare parts from multiple manufacturers can be conveniently sourced directly.
SweetConnect is the all-in-one platform for the confectionery industry, jointly developed with renowned equipment manufacturers. It digitalises after-sales processes, from documentation and spare parts to monitoring tools and value-added services, without requiring the equipment manufacturer to develop any IT-infrastructure, while keeping full control.
By joining SweetConnect, equipment manufacturer benefit from cost-sharing on digital services, a full-service platform, and an easy-to-use customer portal. Many confectionery producers are likely already using SweetConnect, helping equipment manufacturers strengthen relationships, open new revenue streams, and future-proof their machines with minimal effort.
SweetConnect is a collaborative initiative founded by Theegarten-Pactec GmbH & Co. KG, Sollich KG, and Winkler und Dünnebier Süßwarenmaschinen GmbH (WDS), and was officially launched in 2021. Since then, Aasted ApS has joined as an equal shareholder in late 2024, further reinforcing our shared vision of creating a manufacturer-agnostic digital platform for the confectionery industry.
The initiative is led by seasoned industry experts who bring together decades of experience in confectionery machinery and advanced digitalisation, ensuring that SweetConnect evolves in line with the industry’s real-world demands.
SweetConnect is proudly developed in Germany. All data is encrypted and securely hosted on European servers, in line with EU GDPR data protection regulations.
The platform is non-invasive and merely requires read-only permissions of data-points. Meaning,data transfers work only unidirectionally, so data can be sent but never received. Other permissions are neither required, nor built into the platform’s architecture.
For more detailed information on how we process data, please refer the our privacy policy.
We offer a free version for confectionery producers with limited functionality. Additional costs will apply for accessing all features, like connecting third-party machines. Please refer to the pricing section for more detailed information.
Equipment manufacturers can choose from various partnership models to help you offer SweetConnect to your customers — each tailored to your business’s size and requirements. Contact us directly to learn more.
SweetConnect strives to connect the entire confectionery industry – which includes you!
Interested in becoming a strategic partner? Reach out and discover how your company can benefit from joining the SweetConnect network.
Are you a customer of one of our partner manufacturers? Great! Simply get in touch and we’ll guide you through everything you need to know.
SweetConnect for Partners & Collaborators
It takes an entire industry to create an industry standard.
At the heart of SweetConnect are specialists from across the industry, working hand in hand and across aisles to develop the next industry standard. Whether you are an industry association, investor, buying group, supplier, researcher, student, or academic; partner with us and build strategic partnerships, collaborate for meaningful change and drive innovation. Remember, it takes an entire industry to create an industry standard.
Access our Network
Connect with a vast network of confectionery businesses and industry leaders to build strategic partnerships and drive meaningful change.
Exchange Knowledge
Share your knowledge, bring your experience, and learn from our multidisciplinary network. Together, we grow smarter, faster, and stronger.
Maximise your Impact
Support and strengthen the sector's ecosystem by empowering innovation, and foster long-term growth in the confectionery industry.
Collaborate
Collaborate with industry leaders and innovators from across the confectionery sector and achieve results that only true collaboration can make possible.
Have your Say
Share what matters, discuss pain points, and help prioritise. Your input drives improvements and ensures we tackle together what truly matters.
Differentiate your Brand
Be a digital frontrunner. Position your machines and services on a trusted platform and show your commitment to innovation and customer success.
Your production lines, always within reach. Spare parts, know-how, and machine control – everything you need, seamlessly integrated for smarter workflows.
Marcel Eggert | Software Engineer | Theegarten-Pactec GmbH & Co. KG
SweetConnect bridges the gap between us and our customers, turning isolated equipment into integrated intelligence, all while unlocking new opportunities.
Carl-Wilhelm Kuhlmann | Director Sales & Service | Sollich KG
Trust and cooperation are shaping a new era in the confectionery industry. SweetConnect brings the industry, your machines, and your data together in one place.
Piet Hoffmann Tæstensen | Chief Executive Officer | Aasted ApS
Collaboration between competitors shows a shared commitment to raising the bar and delivering better outcomes for all. Join us in shaping the digital future of the industry.
Jessica Runkel | CEO | Winkler & Dünnebier Süßwarenmaschinen GmbH
SweetConnect lives up to its promises. The platform is young, agile, innovative, and continuously evolving in step with the demands of today's market.
Volker Guennel | Director of Sales & Marketing | Chocotech GmbH