Smart  Confectionery Production  starts here.

The manufacturer-independent platform developed specifically for the confectionery industry, connecting data across all parties and processes to drive efficient and profitable confectionery production.

‎ SweetConnect for Confectionery Producers‎

Connect machines, teams, and data to reduce downtime and improve efficiency.

‎ ‎Monitoring‎ ‎

Say goodbye to unexpected downtime.

React faster with real-time monitoring and live machine status views. Analyse production timeframes to identify patterns and weak points, and use integrated error analysis to quickly pinpoint issues. Address manufacturer-specific problems with dedicated apps and services.

‎ Maintenance‎

Never miss a maintenance task ever again.

Stay in sync with everyone to ensure tasks are done right and right on time. Simplify everyday admin with an intuitive view of scheduled and overdue tasks. Use the shared and colour-coded maintenance calendar to highlight urgent jobs, create custom tasks, intervals, and assign technicians and other staff.

‎ Files & Documents‎

Spend less time searching for files and information.

All information and files (including those uploaded by you) are stored in one central location and are easily shared with staff. Scanning QR-codes provides direct access to documents, such as machine documentation and manuals, that manufacturers keep up to date, ensuring your team always works with the latest information.

‎ Spare Parts‎

Identify and order the right parts in minutes.

Easily identify components with integrated manufacturer spare-parts lists and order genuine replacements directly from the built-in marketplace, which connects seamlessly to your company's ERP system. A role-based permission system controls who prepares, approves, and places orders.

Digital Twin

A digital twin of your machine park. All information available 24/7 in one central place.

Downtime Analysis

Use production data to increase mean times between failures and to reduce mean times to repair.

Error Analysis

Quickly pinpoint errors and identify codes, how often they occur and when they appeared.

Condition Monitoring

React faster with real-time monitoring and an live-view of machine statuses.

Priority Calendar

Highlight urgent tasks using the colour-coded maintenance calendar.

Custom Tasks

Create custom maintenance tasks with defined intervals and assigned technicians.

Task Synchronisation

Synchronise tasks and maintenance schedules with your IT-infrastructure.

Parts Procurement

Order genuine manufacturer spare parts directly from the built-in marketplace.

Integrated Parts Finder

Easily identify parts using integrated spare parts catalogues of manufacturers.

Dedicated Apps

Handle complex problems with dedicated apps developed by your machine manufacturers.

QR-Code Access

Instantly access key-data and machine documentation by scanning QR codes.

Central File System

All files, including your own, are easily accessible in one central location.

FRIEND

free

Forever free. View information of your natively supported SweetConnect-ready machines. Explore, get comfortable, upgrade when you are ready.

What's included?
STARTER

49

Add 3rd party machines and data. Everything in one place, always up-to-date. Complete the lines of your confectionery production from start to finish.

What's included?
ENTERPRISE

call

Together, we analyse your demands, define goals and set up your digital production hub with the goal of creating measurable improvements and results.

Get in touch
The digital twin of your production environment
FRIEND
STARTER
ENTERPRISE
Setup and administration of SweetConnect-ready machines
Setup and administration of third-party machines
Access of machine data by scanning QR-codes on equipment
Automate asset-management via API
Keep a digital eye on your confectionery production
FRIEND
STARTER
ENTERPRISE
Statuses of connected single machines and entire production lines
Machine-specific error statistics and metrics
Freely define timeframe for analyses to be displayed
Analyse machine data of third-party machines
Setup, plan and schedule repair & maintenance tasks
FRIEND
STARTER
ENTERPRISE
Access OEM maintenance instructions and routines
Calender-view of past, present and future maintenance tasks
View all existing maintenance tasks across production lines
Create custom maintenance routines incl. file attachments
Custom maintenance tasks for third-party machines
API-access to exchange data with the Maintenance Manager
Access OEM documentation & save your own
FRIEND
STARTER
ENTERPRISE
Access technical documentation provided by OEM
Store, find and manage machine-related documentations
5GB cloud storage space for your documentation (fair use)
API-access to exchange data with the Documentation Library
Identify the correct spare parts within no time
FRIEND
STARTER
ENTERPRISE
Identify parts using digital catalogues of supported OEM
Drawings and visualisations of machines, parts and components*

*Availability and functionality may vary according to data supplied by machine manufacturers.

Buy genuine parts and consumables from manufacturers
FRIEND
STARTER
ENTERPRISE
Find and request genuine parts and consumables
Create multiple, separate cross-­vendor shopping baskets
Role Based Access Control for mapping purchasing processes
API-access to exchange data via OCI (e.g. with ERP-System)
API-access to automate your procurement process via openTRANS
SweetConnect platform administration
FRIEND
STARTER
ENTERPRISE
User management and permission system
Additional backup to recover accidentally deleted documents

3rd Party Data

Store and manage data from third-party machines connected to your production.

Additional Cloud Storage

Extra cloud storage space for your files, documents, and data on top of the 5GB provided.

Additional Backup

Automated backups for all data stored in additional cloud space beyond the included 5GB.

Data-Visualisation

Advanced data visualisations and interactive dashboards, powered by Grafana.

Machine API

Machine API for automatically collecting and analysing your machines data.

Factory Chat

Integrates a fully-featured knowledge centre and machine logbook directly into your platform.

SweetConnect in Numbers


MORE THAN

530

SweetConnect accounts with multiple users benefit from digitalisation and process optimisations.

OVER

75

countries are home to confectionery producers using SweetConnect to optimise their production processes.

UPWARDS OF

3500

confectionery processing machines currently integrate with SweetConnect, and the number continues to grow.


SweetConnect is a true one-stop shop. Everything I need is in one place. The pricing helps me stay on budget, and I can feel the difference the platform makes every day.

Jonathan Williams  |  Maintenance Manager  |  Dare Foods LTD

‎ SweetConnect for Equipment Manufacturers‎‎

Get closer to your customers by tapping into a proven, ready-to-use framework.

Customer Portal

All your customers, their machines, and data in one central place. Plug into a ready-to-use infrastructure, tested and tried by industry professionals, and move closer to your customers – to support, collaborate, and learn.

Sales Channel

Sell your parts and services directly where your customers already are – via the integrated marketplace. Fully equipped with an OC interface for seamless integration with both your own and your customers’ ERP systems.

Analysis Tool

Monitor the condition of your equipment in real time and benchmark machine performance across customers. Use real-life data to improve your equipment or resolve recurring pain-points of your customers.

Centralisation

All customer information and data, along with digital tools and services, brought together under one roof. Centrally developed and professionally managed to ensure effectiveness, consistency, scalability, and ease of use.

Standardisation

SweetConnect uses data exchange, processing, and connectivity standards such as WS Sweets and OPC UA to ensure compatibility and seamless integration, while aligning terminology, workflows, and processes.

Best Practises

SweetConnect uses proven solutions, tried and tested by the industry, and is developed with the involvement of specialists from across the confectionery sector, their collective knowledge and decades of experience.

Scalable Framework

Modular, scalable IT architecture built on state-of-the-art technologies, powered by Microsoft Azure. Designed to adapt and grow, prioritising seamless integration across machines and systems. Future-ready from the ground up.

EU Infrastructure

All data is stored on European servers, strictly separated by source, and exchanged exclusively through encrypted channels. SweetConnect is designed to exceed the highest standards for digital data confidence.

Plug & Play System

SweetConnect prioritises machine connectivity and compatibility through industry protocols like MQTT and OPC UA, structured data models, and templates. Technology for data acquisition is available as part of the platform.

Centrally Maintained

SweetConnect takes care of platform maintenance and development in collaboration with industry specialists. From server operations to the rollout of new features – everything runs smoothly in the background.

Legally compliant

We have already taken care of all essential legal requirements; from data usage agreements to platform policies. For everything else, we provide templates to ensure you and your customers are compliant from day one.

Regional Adaptation

SweetConnect is ready for global operations with an interface available in English and German languages. Content and documents, such as maintenance manuals, can be automatically translated into regional languages in future.

Innovation Hub

Bring your ideas, share your needs, and collaborate to shape the future of the industry by solving its biggest challenges.

Well Connected

Connect with a vast network of manufacturers and industry leaders to build strategic partnerships and drive meaningful change.

Flexible Involvement

We offer flexible ways to get involved – from strategic collaboration to deeper integration, we’ll shape the right path together.

Strong Partners

The whole is greater than the sum of its parts. Benefit from collective expertise and a shared commitment to challenging the status quo.

End-to-End Value

Our focus lies in strengthening your ability to create value for your customers throughout the lifecycle of your equipment.

Established Practices

Our work is built on trusted foundations to ensure proficiency and accelerate results, while lowering implementation risks.

Hi there! I'm Nadine and here to help with any questions you might have. Feel free to use the buttons below to reach out 💬👇

Nadine Dresler |  Customer Success Manager

‎ Frequently Asked Questions‎‎

Quick Answers to popular Questions

We’ve gathered the most frequently asked questions about SweetConnect right here. In case you don’t find what you’re looking for, simply reach out using the button below.

Send us a Message

SweetConnect helps producers improve operational efficiency, reduce downtime, and maintain consistent production performance by providing a centralised platform for machine management.

Users gain instant access to machine data, troubleshooting guidance, and maintenance history, while being able to collaborate seamlessly with equipment manufacturers.

In addition, producers benefit from manufacturer-provided app services for advanced machine data analysis and precise error resolution, as well as from the integrated marketplace, where genuine spare parts from multiple manufacturers can be conveniently sourced directly.

SweetConnect is the all-in-one platform for the confectionery industry, jointly developed with renowned equipment manufacturers. It digitalises after-sales processes, from documentation and spare parts to monitoring tools and value-added services, without requiring the equipment manufacturer to develop any IT-infrastructure, while keeping full control.

By joining SweetConnect, equipment manufacturer benefit from cost-sharing on digital services, a full-service platform, and an easy-to-use customer portal. Many confectionery producers are likely already using SweetConnect, helping equipment manufacturers strengthen relationships, open new revenue streams, and future-proof their machines with minimal effort.

SweetConnect is a collaborative initiative founded by Theegarten-Pactec GmbH & Co. KG, Sollich KG, and Winkler und Dünnebier Süßwarenmaschinen GmbH (WDS), and was officially launched in 2021. Since then, Aasted ApS has joined as an equal shareholder in late 2024, further reinforcing our shared vision of creating a manufacturer-agnostic digital platform for the confectionery industry.

The initiative is led by seasoned industry experts who bring together decades of experience in confectionery machinery and advanced digitalisation, ensuring that SweetConnect evolves in line with the industry’s real-world demands.

SweetConnect is proudly developed in Germany. All data is encrypted and securely hosted on European servers, in line with EU GDPR data protection regulations.

The platform is non-invasive and merely requires read-only permissions of data-points. Meaning,data transfers work only unidirectionally, so data can be sent but never received. Other permissions are neither required, nor built into the platform’s architecture.

For more detailed information on how we process data, please refer the our privacy policy.

We offer a free version for confectionery producers with limited functionality. Additional costs will apply for accessing all features, like connecting third-party machines. Please refer to the pricing section for more detailed information.

Equipment manufacturers can choose from various partnership models to help you offer SweetConnect to your customers — each tailored to your business’s size and requirements. Contact us directly to learn more.

SweetConnect strives to connect the entire confectionery industry – which includes you!

Interested in becoming a strategic partner? Reach out and discover how your company can benefit from joining the SweetConnect network.

Are you a customer of one of our partner manufacturers? Great! Simply get in touch and we’ll guide you through everything you need to know.

Ready to get started?

Let’s take the first step together. Whether you're a producer or a machine manufacturer, SweetConnect makes it easy to get started.

    ‎ SweetConnect for Partners & Collaborators‎

    It takes an entire industry to create an industry standard.

    At the heart of SweetConnect are specialists from across the industry, working hand in hand and across aisles to develop the next industry standard. Whether you are an industry association, investor, buying group, supplier, researcher, student, or academic; partner with us and build strategic partnerships, collaborate for meaningful change and drive innovation. Remember, it takes an entire industry to create an industry standard.

    From left to right: Thomas Sollich of Sollich KG, Mads Hedstrøm and Piet-Tæstensen of Aasted ApS, Nicholas Sollich of Sollich KG, Tim Hellwig of SweetConnect GmbH, Markus Rustler of Theegarten-Pactec GmbH & Co. KG, Rainer Runkel of Winkler und Dünnebier Süßwarenmaschinen GmbH
    Collaborate with us

    Access our Network

    Connect with a vast network of confectionery businesses and industry leaders to build strategic partnerships and drive meaningful change.

    Exchange Knowledge

    Share your knowledge, bring your experience, and learn from our multidisciplinary network. Together, we grow smarter, faster, and stronger.

    Maximise your Impact

    Support and strengthen the sector's ecosystem by empowering innovation, and foster long-term growth in the confectionery industry.

    Collaborate

    Collaborate with industry leaders and innovators from across the confectionery sector and achieve results that only true collaboration can make possible.

    Have your Say

    Share what matters, discuss pain points, and help prioritise. Your input drives improvements and ensures we tackle together what truly matters.

    Differentiate your Brand

    Be a digital frontrunner. Position your machines and services on a trusted platform and show your commitment to innovation and customer success.

    The smart platform for the confectionery industry, connecting manufacturers, producers, and partners to create value through data-driven smart services.


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